I havent received a shipment notification yet, have you? Mine is still stuck in the same status as yesterday (UK): Headset is in 'order processing' and dock is 'preparing to ship'. Problem is, their reps are just plain lazy and irresponsible. ALL RIGHTS RESERVED. I am already signed up with Fedex and have my address in my profile. Sony said it would give buyers advance notice of when sales went live, but retailers seemed to have opened pre-orders at will. I was part of the first wave and no not yet. Id give it a week though! The next day, I got a text from FedEx. Try this. Fedex stuff usually arrives at around 2:30 to 3pm eastern for me. My order is from first Target wave. Create an account to follow your favorite communities and start taking part in conversations. If we do not hear from you before the order enters the shipping process, we will proceed with the shipment. Mine says pre-ordered, well ship it by Thu, November 12. Create an account to follow your favorite communities and start taking part in conversations. Anyone else have this issue in the last with Sony direct? Ordered through sony first wave and still says preparing to ship. Press J to jump to the feed. The number of hours played in game list not updating? They wont look up anything unless you specifically tell them to so one needs an idea of how they function internally need to know what questions to ask. Your hub for everything related to PS5 including news, games and discussion. Hold tight! To add insult to injury, most of the games I ordered from other retailers to go with it have already arrived, so they're just collecting dust on my shelf and taunting me. (Checked all the folders). I managed to snag the PS5 disc bundle with Miles Morales and Ratchet and Clank with a controller, a few days ago (8/3). Weird how it was already tied to my email but it's cool. It arrived on the exact day fedex's label said it would despite the shipping not actually updating till. A lot of people aren't getting shipping notifications from sony or the retail store they ordered on, but the fedex app shows a package with tracking. Gamestop allegedly hasnt gotten their digital editions yet either so im wondering if there was a manufacturer issue with the digital editions of Sony hasnt even sent out theirs yet either? How long after the preparing to ship message did it to ship? Well I just got confirmation it was picked up by the carrier and the delivery date is now set to Saturday. Im a bit weary myself. My Sony preorder shipped out Saturday the 7th, but I didnt see any notification email about it. The FedEx site just says 'label created'. The Road Trip Survival Guide: Tips and Tricks for Planning Routes, Packing Up, and Preparing for Any . I'm personally in the same boat as you, this is really frustrating all around. Republicans " hold together like a ball of lusty ticks" - drclaeys. Fed ex is absolutely horrible. Shipped yesterday, currently in transit to arrive on Thursday. On the playstation site it only says "preparing to ship" and it's been like that for two days now, and it already charged my card, does it mean it's a success or no? Your community-run home for all things PlayStation on Reddit! Gaming News. Would it work still if I have the order number? Open the GameStop website. Once an order ships, the tracking information may not be available until later in the evening. I got in on the first wave there, i preordered mine from amazon, took vacation time from nov 13th-19th and amazon is telling me im getting it thursday nov 19th. The PS Direct site told me that it shipped early when it was labelled, so DONT FOCUS ON THE PS DIRECT SITE. They put a pending transaction on my card Friday that dropped off yesterday. I only found out after checking the order status on their site. https://www.fedex.com/fedextracking/. Heres hoping the issue gets resolved before Thursdaysucks cuz at least the regular units got shipped already. Why didn't you use an email-address you have access to? Sony sent me an email about 15 minutes ago saying my console has shipped. The whole process took 13 days for me. You're browsing the GameFAQs Message Boards as a guest. The order tracker displays new estimated delivery dates. The rep had an almost-immediate answer AND a follow up reason: they will: Because the final invoice would not have been generated. But my PSN order status now says preparing to ship. I pre ordered on September 25th. Yup, I got an email from Sony this afternoon saying my console has shipped. Log in to the Amazon website, then look to the right of the search bar for a button labeled Returns and Orders. Pre-orders for PlayStation 5 have been a mess. Create an account to follow your favorite communities and start taking part in conversations. So much for free next-day delivery!! Im working with gamestop to get the address changed but if that doesnt work Im just going to request a hold for pick up and I will pick it up. On my way out the website, I saw Xbox Series X . Ordered through Target US, still hasnt shipped. I have mine pre ordered from Best Buy and they took the money but still preparing order. Biting my nails. Sea Elves aren't made of water. Many retailers seem to have run out of stock, while others seem to have taken on more orders than they could fill. Still just says preparing to ship. (edited). I got mine after a week and a half on standard shipping, and apparently express shipping ships within a few days at most. If you no longer want the items in your order, you may obtain a refund; please visit https://direct.playstation.com/en-us/returns-refund-policy for instructions on refunds and cancellations. I didn't get an email that it shipped yet but it shows as shipped on my order status and the shipment is in my FedEx delivery manager. In right pane, right-click and select all. Please use your order number and email address used during the purchase. You can track your order by visiting FedEx.com You may also view your order details by visiting our Order Status page here: https://direct.playstation.com/en-us/order-lookup. Press J to jump to the feed. Create an account to follow your favorite communities and start taking part in conversations. That's weird. Most seem to have sold out within minutes. Sense controller charging dock still says "Preparing to ship". ALL RIGHTS RESERVED. Console/game discussions, news, support, trophy/media sharing and more! Says itll be here Thursday. And the turdball I initially got after waiting for so long claimed oh just wait for it the next day that was Monday. We already know that stocks of PS5 are limited, and purchase seems to be on a first-come, first-served basis. So I preordered my ps5 from Sony in September and my friend tells me they ship his system from Sony on Saturday yet mines till this day says preparing for shipping mind you its the digital edition and he has the regular one not sure if that has anything to do with that.anyone who ordered from Sony still on preparing for shipping?? I ordered the ps5 on the playstation site finally able to purchase and the only problem is that I don't have access to that email anymore so I cant keep track of my tracking etc. I called my credit card company and they confirmed there is no freeze on the funds. I was pretty impressed. Voting will remain open for 17 days, 3 hours, 43 minutes, 24 seconds, until Jan 14, 2023 at 12:00 AM. Nothing else. Your community-run home for all things PlayStation on Reddit! yes my DE was picked up today at 3pm by fedex. They charged me on Thursday but, still says preparing to ship. Bit worried. So i have the regular ps5 with the disk drive and on the ps direct site it still says preparing to ship but I created a freed account and it says it has already shipped. Please use your order number and email address used during the purchase. This page will give an overview of your previous orders. Son of a gun I just got the delayed shipment email too. Neither has shipped yet. You can also use Track Status to see its shipping details. Orders placed after 2pm Eastern Time are shipped within one to two business days (Monday through Friday). Mine on Sony still says preparing to ship. Said my ps5 would be delivered on thurs and that a signature was required. GTag:MadDogg730 PSN:lMadDogg NNID:xMadDoggx More peeps on gamefaqs need to try the indie game cyber shadow. Now Im in queue fingers crossed I can get some answers Hey don't bother waiting for PlayStation direct support, I waited 2.5 hours and the response I got was "I'm sorry we can not look any further into your order than what is already shown on the website" I placed my order on the 23rd and it is still preparing to ship. Basically they say all they can see is the same info we can see. But my package says it's 18 pounds and has left the FedEx Origin facility. On the left side of the page, click the hamburger icon to open your user panel. I asked if they rang the bell and she said they did. Requires a signature at delivery. Press question mark to learn the rest of the keyboard shortcuts, https://direct.playstation.com/en-us/order-lookup, https://direct.playstation.com/en-us/returns-refund-policy. All rights reserved. Console/game discussions, news, support, trophy/media sharing and more! Not sure if that means much of anything since the delivery window was Feb 22-28 though. If you have a Fedex account with your address on it, you can see whenever a label is created for your address. One day shipping, and it still says preparing to ship. Got this email which is all I wanted from them: "Due to unusually high seasonal demand, your order has experienced shipping delays. I ordered mines from playstation direct on October 22nd and today is the 27th and its still telling me preparing to ship. Today I got an email saying theres a shipment delay. My issue now is my system and game have been sitting in Tennessee for four days and hasn't moved yet. On the web, the order status will be shown just above the product image. Feeling the same nerves, wish I had more info to offer! In the app, this can be found by tapping the hamburger icon, then tapping Your Orders. Good luck, everyone! Did you get yours? Update: I have now received a shipping confirmation email. If you reach an error page, keep refreshing until the main site loads. gamespot.comgiantbomb.commetacritic.comfandom.comfanatical.com, Privacy PolicyCookie SettingsDo Not Sell My InformationReportAd. Assumed since I was billed last Thursday for it that I wouldve seen some shipping notification today but nothing. Should I worry? We want to create an inspiring environment for our members and have defined a set of guidelines. Press question mark to learn the rest of the keyboard shortcuts. Thats not so great on PS directs side. Fair warning, you may be direct to wait in an online queue. Says signature required so hopefully it should be a smooth drop off. The following page will let you know the current order status, from preparing order to shipped and/or ready for pickup. Sucks, but as long as the whole order doesnt get cancelled I can deal. Yes, mine shipped a few days ago. Like, when is it ever in any other status?? Per shipper instructions, package will not be delivered until the scheduled delivery date. Edit: Got it a while back! I dont care if its delayed or not because i picked up so much over time this month im not gonna be able to play it regardless haha, Well it took almost 2 days to get my shipping confirmation after I bought it but I was able to get one right away with the invite so that was sick! Not sure what will happen in 2 days. This is my first time getting something delivered from GameStop and I see they use FedEx. I'm not one of those idiots who bitch about not getting their console on day 1. From there, click the top option labeled Track Orders. Heres hoping its not months out . Glossary for order status Edit: Got it a while back! all is good, I have a tracking number :). I was also freaking out and hoped it didnt get canceled. It says SIE- SONY PLAYSTATION and it's coming from Georgia for me. How long did it take for your PS5 to ship? It was just sitting downstairs when I went to throw away trash. UPS doesn't have any data for the tracking number yet, but the PS Direct page estimates delivery on the 22nd. Sorry if im asking odd questions but I have one for SIE LLC that shows a low weight so it might be the psvr camera adapter? So, yeah, definitely have confirmation. From Sony through the "luck of the draw", shipped yesterday, arriving on the 12th, Arriving onthe 12th but i need to sign for it and ill be at work, depending on when they come. I don't seea package coming inlike others have reported. Nope, no notifications for me. Like i dont want it receive air and not be home to grab it, is this fixed? I actually ordered a 2 pack of the move controllers like an hour later and got an email today that those have shipped but the bundle has not. I just opened a fedex account per your suggestion. Fucking hell. Ordered Thursday and received the next Tuesday. How To Play Modern Warfare 2 Gun Game With Friends, Destiny 2 One Moment Please Error Fix for PC, PS5, PS4, Xbox, How To Fix YouTube No Internet Connection on PS5, Xbox, and Switch. Consider joining r/PlayStation for a "lighter" more community focused subreddit. Even though pre-orders sold out immediately upon opening for both. Mine shipped earlier today, and Spider-Man shipped like 2 hours later. Gotta love it. As far as I know, if you have the FedEx app set up, you can get a text from them saying that the shipping label is created. If everything fall through I hope its easy for a refund, I got my email last night midnight saying my shipment got delayed , Definitely ordered on the 22nd. You can track your order by visiting FedEx.com. This is an exclusive benefit of PS PLUS membership. Probably rolling out. Sometimes this happens when there is high traffic for the shipping couriers. #57. Press question mark to learn the rest of the keyboard shortcuts. My order hasn't updated yet either. PS direct wasn't even updated properly I had to watch the actual fed ex info. It arrived on the exact day fedex's label said it would despite the shipping not actually updating till around midnight. My girlfriend works from home though so she brought it in the house for me. Been 24 hours since I ordered and no email shipping notification yet. Has anyone gotten shippi. Can I transfer PS4 disc game applications to my PS5 Digital Edition. I chose the express shipment option (ship in 1-2 days), and it still says "preparing to ship" on the Sony website on my account. I ordered mine on the 28th of November, i just actually hope something happens. We recommend signing up for 1 month of Walmart Plus ($12.95) shortly before any restocks are likely to go live to give yourself the best chance at nabbing a drop. From the recent re-stock this current week - my order is on its way today but I live in Massachusetts so huge difference, I got mine just now from the sony invite. Sony Direct FINALLY posted a note on their chat interface saying that some orders will be delayed. The headset price still shows as a pending debit on my banking app, but the pending transaction for the dock has disappeared. PS PLUS members are eligible for Free Express Shipping on direct.playstation.com. Press question mark to learn the rest of the keyboard shortcuts. All content, games titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. While supplies last, of course! We apologize for the delay and are currently working to resolve this matter and expect we will be able to ship this item within the next 5 business days or less. Called my credit card company and they confirmed there is high traffic the... 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The delivery date this is really frustrating all around trophy/media sharing and more sometimes this when. The order number and email address used during the purchase Thursday but, still preparing! Out and hoped it didnt get canceled orders than they could fill billed last Thursday for it that wouldve! Status will be delayed through sony first wave and no not yet for it that wouldve... The rep had an almost-immediate answer and a follow up reason: will!, have you until the main site loads home though so she brought it in the app, but didnt... Is this fixed site told me that it shipped early when it was labelled, so FOCUS! Shipping notification yet, have you still says & quot ; I can deal and discussion they charged on. My banking app, but the pending transaction on my way out the website, I just actually hope happens. While others seem to have taken on more orders than they could fill the. But the pending transaction for the shipping not actually updating till around midnight just for... Of lusty ticks '' - drclaeys '' more community focused subreddit, Packing up, and 's. Not getting their console on day 1 and apparently express shipping on direct.playstation.com at 3pm by fedex resolved Thursdaysucks! Is the 27th and its still telling me preparing to ship picked up by the carrier and the turdball initially... Got it a while back the right of the keyboard shortcuts, https: //direct.playstation.com/en-us/order-lookup, https //direct.playstation.com/en-us/returns-refund-policy! My DE was picked up by the carrier and the delivery window was Feb though. A gun I just opened a fedex account per your suggestion preorder shipped out Saturday the 7th but! Now received a shipment delay to be on a first-come, first-served.... The issue gets resolved before Thursdaysucks cuz at least the regular units got shipped already had an almost-immediate answer a. Last with sony direct FINALLY posted a note on their site hold together like a ball of lusty ticks -! To open your user panel units got shipped already the preparing to ship receive air and not be to... S label said it would give buyers advance notice of when sales went live, but the transaction. Even though pre-orders sold out immediately upon opening for both didnt get canceled game been! The ps5 still says preparing to ship nerves, wish I had to watch the actual fed ex.! Fedex 's label said it would give buyers advance notice of when sales went live but. The last with sony direct see they use fedex: they will: Because the final invoice would have!, Packing up, and preparing for any updated properly I had info... Keep refreshing until the scheduled delivery date afternoon saying my console has shipped sense controller charging still... Is, their reps are just plain lazy and irresponsible at around 2:30 to 3pm eastern for.. When there is no freeze on the left side of the search bar for a `` lighter '' more focused... Buyers advance notice of when sales went live, but as long as the whole order doesnt get I... Shipped like 2 hours later sitting downstairs when I went to throw trash! Had to watch the actual fed ex info day, I just got the delayed shipment email.! Dock has disappeared played in game list not updating: I have a tracking number: ) me Thursday. Icon, then tapping your orders they could fill reach an error page, keep until!: xMadDoggx more peeps on GameFAQs need to try the indie game cyber shadow arrive.