I reinstalled the app and still get the same error message. UPDATE: As of last night, the app started working again. The tax professional uploads an electronic version of that authorization form that has been signed. If you filed Form 1040, Form 1040-SR, or Form 1040-NR, use the amount on Line 35a. So, I didnt think Id get manually reviewed again. While /r/IRS does not represent the IRS, we provide quality information from tax professionals and Reddit contributing members. Calling the IRS won't speed up a tax refund. The agencies program software to combine data from multiple sources into a single record. That happens from time to time. My refund was accepted on 13th and my status bar was at the second bar before it disappeared. Yes mine is an issue and of course its the stimulus. It would always say that they receivedmy return and they were processing it. Profit and prosper with the best of expert advice - straight to your e-mail. I'm having the same issue right now. for 33 years. however irs2go app as well as the website keeps stating that my info doesn't match. :(. I changed my address on the 2019 tax return. Mines been like this since it was accepted on feb 13th, Idk its happening to me to Hurd its because its processing right now but its been like 12hours lol. Taxpayers who claimed the earned income tax credit or the additional child tax credit, can expect to get their refund March 1 if: Taxpayers can start checking on the status of their return within 24 hours after the IRS acknowledges receipt of an electronically filed return or four weeks after the taxpayer mails a paper return. Did you ever get return,and how soon after,mine is doing the same thing right now. New comments cannot be posted and votes cannot be cast. The IRS can also adjust your tax refund amount if it makes changes to your tax return. IRS2Go is the official mobile app for the IRS. I filed with Credit Karma, and it was accepted on the 18th. Solved: I was trying to track my refund using the app IRS2Go but i always get an error message and that my info i entered is invalid how is this possible i Browse Pricing Support Discuss TurboTax.com Open TurboTax Sign In Why sign in to the Community? Don't post questions related to that here, please. There has been no information on where's my refund. What You Need . is the irs2go app legit. of the law. If you really need the money, any delay at all can be extremely frustrating. If you received Tax Topic 151 error code, the IRS can't really help you. If your refund is being deposited into your bank account, wait at least five days after the IRS sends the payment before contacting your bank to check on it. I filed with turbo tax. You can use the app to check on the status of a tax refund. !so frustrating, however IRS2Go App as well as the website keeps stating that my info doesn't match. Continue checking the Where's My Federal Refund? But if you're getting a tax refund, you now have to wait around for your payment to arrive. If the IRS needs more information to process the return, they will contact you by mail. I would put my social, filing status and amount of refund in and there were no problems. I filed March 15th and still havent gotten my refund. What Are the Income Tax Brackets for 2022 vs. 2023? If your efiled return was just accepted today, then it likely won't show up at the IRS "Where's My Refund" tool for at least 24 hours. When I first checked the IRS wheres my refund button it said that they received my refund now its saying they cannot provide any information about my refund. Maybe a bug in the system? When it asks for my refund amount. Perhaps the same for the Irs2Go as well. I'm waiting on the stimulas check when I got to the irs site to check it says my info doesnt match what exactly do I need to put in I tryed just my fedral refund and all. This is just for your security, and is designed to prevent identity theft. %PDF-1.7 % Their customer service can explain the issue better. MBA, Enrolled Agent. 2021 Tax Refund Status In 2022 Less than a week after being accepted, not updates on IRS2GO. Tax information center : IRS : Audits and tax notices IRS Letter 2531 - Your Tax Return Doesn't Match the Information We Have On File The income reported on your Form 1120 does not match the income reported to the IRS by banks, businesses, and other payers. My son just received his refund 2/18 . To ensure that you do not have to call back, please have the following documents ready. It can take up to 3 weeks after you mailed it for an amended return to show up in the portal. Compare the information on the notice with the information reported on the Form 1120. This just happened to me today hopefully it updated how yours did on transcripts . MBA, Enrolled Agent. The PATH message on the WMR or IRS2Go app relates to the the Protecting Americans from Tax Hikes Act (PATH Act of 2015) and is to notify you that the IRS is legally required to hold refund payments that include EITC or ACTC payments for two to three weeks beyond normal processing times. This will open the app permission notification and storage info. Does it mean there was an issue with my return? . Its been 6 weeks since I filed and I haven't received anything to further verify my info. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. IRS Refund Schedule for Direct Deposits and Check Refunds The Best Mobile Tax Apps for 2023,We tested the top tax services that let you prepare and file tax returns from your phone. J\K]TsHy?ef2-^*M If you received an error message, did you ever receive your refund? The software also associates an inquiry with the resulting reports. Both me and boyfriend. Before you call, make sure you know or have the following information handy: https://www.irs.gov/help/telephone-assistance, You can use this efile status check tool to confirm that it was indeed accepted:https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp. He has more than 20 years of experience covering federal and state tax developments. Rocky was a Senior Tax Editor for Kiplinger from October 2018 to January 2023. This has never happened to me in many years of using Turbotax to electronically file both federal and state returns. No phone to IRS is available, maybe I will wait for a few days. Underneath it is said code 152 I believe. Tap on Storage & Cache. Please see the TurboTax FAQWhy is my return still pending? you must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the irs. Use of this system and its resources is monitored at all times and requires explicit and current permission. 1-800-829-1954. Call the IRS as soon as possible at 800-829-1040 from 7 a.m. to 7 p.m. Monday through Friday if your direct deposit information doesn't match your actual bank information. Thanks! For most people, the IRS just started up processing for most returns today. Georgia has always accepted my return in near-realtime in the past years I've electronically filed it. For 7+months now, I've been checking WMR and it's been saying "your return is still being processed" a refund date will post when available. Filed on 2/22 was accepted 2/23, already received my state along with my b/f state & fed. endstream endobj startxref According to the IRS, there are several reasons why the "Get My Payment" tool will give you the "Payment Status Not Available" messages, including: The IRS hasn't finished processing your 2019. Anyone else have had this experience? Irs2go doesn't show my tax return info for the 2019 return I filed in Oct 2021. She mentioned something about the math may be wrong so Im assuming if they changed the amount of the refund that may be why its not matching when Im putting it into the wmr tool and saying its incorrect information. Anyone else have had this experience? If you only see no information or that your information does not match the system on the WMR website or the IRS2Go app, that means that your refund has not been accepted yet. endstream endobj 350 0 obj <>stream Going thru the same things. Press J to jump to the feed. How About You? . Approved my taxes and gave me a send date. Mine is saying the same thing. IRS2Go is available in both English and Spanish. Either way she said that it can take up to 10 weeks. Acompanhe-nos: can gabapentin help with bell's palsy Facebook tool. If you are one of the many taxpayers that files tax returns electronically, you are in luck. update - it's now Wednesday and WMR still says I have an information mismatch. Provided that you are entering all of the requested information correctly, it simply means that your return has not begun to process yet. If youre checking your federal return only put the amount you got for it not your state taxes. How do I clear and start over in TurboTax Onli Premier investment & rental property taxes, Social Security cards and birth dates for those who were on the return you are calling about, Filing status Single, Head of Household, Married Filing Joint or Married Filing Separate, Your prior-year tax return. Fortunately, the IRS has a tool that can help reduce the anxiety that comes with waiting it's called the "Where's My Refund" portal (opens in new tab). Here we are on Monday and it's still not working. Is That True? So even if you have submitted all your documents you probably need to wait for at least 21 days before taking on more drastic actions. IRS2Go was showing that it was received. I filed on the 18th and they were accepted by the 19th, how long should it take? If you only see no information or that your information does not match the system on the WMR website or the IRS2Go app, that means that your refund has not been accepted yet. I got my stimulus last week just fine. My apologies! IRS app says information doesn't match . In most case, it will tell you that your tax refund has either been: Profit and prosper with the best of expert advice on investing, taxes, retirement, personal finance and more - straight to your e-mail. Then, 6/18, it says information you enter is incorrect. It takes about four weeks to check on a refund if the taxpayer mails a paper tax return. Refund information for an amended federal income tax return on Form 1040X isn't available on the "Where's My Refund" portal. The level of access people have to filings have increased to markedly so fast, it's hard to keep up. Continue to check daily-the IRS updates the information every 24 hours and your information will appear once your return is processed. Since last night. How to amend (change or correct) a return you' How do I fix e-file reject IND-031-04 or IND-0 Premier investment & rental property taxes. The IRS may not issue a credit or refund to you before February 15, if you claim the Earned Income Tax Credit (EITC) or Additional Child Tax Credit (ACTC) on your tax return. Instead, you should send the refund back to the IRS according to the procedures on the IRS's website (opens in new tab). Press J to jump to the feed. **Say "Thanks" by clicking the thumb icon in a post. Please continue to check for updatesusing the, Individual Taxpayer Identification Number (ITIN), https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp. 1050. Even if they decide not to go to court, the IRS will continue to work with them during the statutory notice timeframe to help resolve the issue. Enrolled Agent since 2008, Intuit Tax Expert since 2011. This subreddit is about news, questions, and well-reasoned answers for maintaining compliance with the Internal Revenue Service, IRS. If you check it immediately after filing you may not see any record of your return being filed and a not processed message. Rocky has a law degree from the University of Connecticut and a B.A. my return and they were processing it. I am an Enrolled Agent. Also, beginning in May 2022, you can check your refund status for any of the three most recent tax years. It's available anytime on IRS.gov or through the IRS2Go App. How to amend (change or correct) a return you' How do I fix e-file reject IND-031-04 or IND-0 Premier investment & rental property taxes. To find out if this happened to your tax refund, or if you have questions about an offset, contact the agency to which you owe the debt. You can request that your direct deposit be canceled and that your refund be converted to a paper check and mailed to you. Can anyone explain, anyone else in this situation? Always came up saying incorrect. Widely differing data is a second reason why your personal information might not match credit bureau files. On the site to check for stimulus checks it says the info cant be matched as well. He has also been quoted as an expert by USA Today, Forbes, U.S. News & World Report, Reuters, Accounting Today, and other media outlets. It's an old thread, but I hit the same issue. I'm dealing with the same situation as you are! Please contact the IRS directly by phone. The average refund so far this year is $3,033, which is a 6.2% increase over the average at the same point last year.]. IRS2Go was showing that it was received. MBA, Enrolled Agent. Until the IRS starts processing it on their own, you may not find a record of it or the website may say that you have put in incorrect information when tracking your federal refund. My refund is showing up as being deposit on February 23. And is this why I get the info dont match msg? We'll help you get started or pick up where you left off. IRS2Go App Basics. existence of a fiduciary duty does not prevent the rise of potential conflicts of interest. I'm glad others are having the same problem so I know it's not just me. So frustrating. Mine was accepted March 18 and the status was processing until 6/17. Please allow 3 or 4 days after e-filing your 2020 and 2021 tax year returns. The IRS app can be a useful tool in tracking, reviewing and checking the status of your federal tax refund. I also noticed it first last night. Please re-enter your information" . I've input all the information correctly and rechecked it over and over. If anyone could please help me out to understand this. irs2go says info does not match 2021. how to use irs2go app. Please re-enter your information" . . - Community. Press question mark to learn the rest of the keyboard shortcuts. I was trying to track my refund using the app IRS2Go but i always get an error message and that my info i entered is invalid how is this possible i type it correctly? Same, and yesterday it said my return was approved and expect it by the 8th..WTF? (If you need to make a payment, you can access IRS Direct Pay through the app.) To help you understand why we ask for certain permissions, we've provided a breakdown of the usage. According to Efile.com, once the IRS accepts the corrections to your last name or Social Security number, it can take up to 15 days for the records to update. Check Your Refund Information is updated once a day, overnight. I've been checking it since 2/13 and never had a problem but now when I enter my information in either the app or the site, I'm told my information is incorrect. however IRS2Go App as well as the website keeps stating that my info doesn't match. I worked for the I.R.S. ??? E-filed and accepted on Feb 15 2020, then stuck on "still being processed" until last week when WMR said "information does not match". I assume you have verified that your return was indeed efiled successfully and accepted (if prepared online, you can look in the Tax Home of your Online account.) I filed electronically more then 3 weeks ago IRS2Go says information does not match and everything I read says 3 weeks or less. Viewing your IRS account information Calling the IRS at 1-800-829-1040 (Wait times to speak to a representative may be long.) So I haven't even gotten a date. This message keeps popping up on the bottom of the screen saying my information does not match to check it and enter it again. Looking for emails or status updates from your e-filing website or software If you file your taxes by mail, you can track your tax return and get a confirmation when the IRS has received it. I filed via hrblock. Contact the IRS support line at 800-829-1040 to identify the issue and verify what they have on file. for 33 years. I have called the IRS number and the automatic voice message system tells me that my tax return has been received and is being processed. MBA, Enrolled Agent. When you purchase through links on our site, we may earn an affiliate commission. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Even for those people who filed early and were accepted, the "Where's My Refund" tool is always quirky when they first start up official processing each year, and people's info in the tool can come and go even as it continues to process and moves through different stages at the IRS. I already received my state taxes but no news on my federal. 0 Submit a question Check your notifications Whether you need a mobile app for doing your taxes or just want one handy to check the status of your refund, we have you covered. [deleted] 3 yr. ago. I filed on 2/1 my return was accepted on the 12th. To the OP, did you eventually get your refund? The IRS has an online tool that lets you track the status of your tax refund. , the IRS is a second reason why your personal information might not match to check on the.... Now Wednesday and WMR still says i have an information mismatch you got for it not state... 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